inovacaoPortugal Telecom Inovação, SA develops innovative and competitive services and solutions for the telecommunications market. Our success has been built and sustained on the competences we can call on in applied research, technology integration, services and solutions development, telecommunications engineering and training services. Major products include systems and solutions for intelligent networks, Access Networks (both copper and optical), Multimedia and IP Solutions, Mobile Networks, Services and Platforms, Network Management, Business Intelligence, IT Systems and Software Engineering, as well as Telecommunications Business Processes, Support and Training. With operations spread over three continents and its headquarters in Aveiro, PT Inovação also has branches in Oporto and Lisbon. In Latin America, the company has a subsidiary in São Paulo and a software development centre in Salvador, both in Brazil. The operation in Africa has been centred on a subsidiary company in Luanda, Angola. PT Inovação promotes R&D cooperation and has privileged partnerships with major universities and centres of innovation in Portugal and internationally. The company holds several certifications: Quality Management Certification System that complies with ISO 9001 standards, the ISO 14001 Environment Management Certification and the NP 4457 Management System for Research, Development and Innovation.